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What it’s like to be on a UX career break
For the past 3 months, I’ve been on one of the most rewarding journeys both personally and professionally. ✨ I’ve been on a break ✨
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A day in the life of a remote content designer (agency edition)
I strongly believe that I’m uniquely well-positioned to significantly confuse people who ask me what I do.
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Presenting content design work to non-writers
I have a theory. After Motorsport came out, the music industry feared what Nicki and Cardi would be capable of if they continued collaborating. They would just be too powerful together so entertainment tycoons set out to distance them or preferably start a fight between the two. Okay, I have another theory. Everyone’s first…
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Case Study: How Content Testing Reduced Customer Support Requests and Ineligible Scholarship Applications
I worked with a company we’ll call FG which stands for Fellowships Galore. FG is a tech company and its research organization offers PhD fellowships. FG has funded more than 200 students. Fellows receive 2 years of paid tuition, an annual salary, and the opportunity to work on state-of-the-art technology.
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To CBD, or not to CBD, that is the question
Imagine going to a new coffee shop and they start making your coffee without getting your order. It’s not uncommon for companies and design teams to move immediately to visual design whenever a design need is identified which feels an awful lot like that scenario above. This leads to wasted time and effort (engineers…
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6 Common Information Architecture Culprits and What Spotify Can Teach Us About IA
What’s your favorite music genre? According to Spotify, there are at least 1383 different ways to answer that question. Maybe Hip hop is your thing or Rock, but also maybe Heavy Christmas, Pirate Metal, Hatecore, or—God forbid—Ambient. My top genres are Rap, R&B, Pop, Indie, Soul & Funk. While all 1383 music genres exist…
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A Content Designer’s Guide to Content Inventory & Auditing (ft Desperate Housewives)
If there’s one thing I’ve learned from watching Desperate Housewives, it’s that the more you suppress your emotions and how you really feel, the more cruel, ugly, and heartbreaking they’ll become when (and if) they come to the surface. If there’s one other thing that I’ve learned from watching Desperate Housewives, it’s that they…
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Another scary story about my eye
Part 1 – August 5, 2023 This story can start a few different ways. It can start with me in a doctor’s office with a full face of glam on and one tear going down my face, disregarding all the cream, powder, liquid foundations, concealers, blushes, and bronzers a makeup artist so carefully layered…
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Matt Levine & The Impact of Nonnative English Speakers on the Workplace
Around 8,025 billion people live on our planet. Despite that, we still say “one in a million” when we want to express that something is special. Around 2.4 billion people speak English. For 2 billion of us, English is a second language. Despite that, the onus to adapt and speak a specific type of…