Articles

What fuels the rampant vandalism of bus timetables in Tirana? / Çfarë e nxit vandalizmin e tabelave të autobusëve në Tiranë?

Tirana has finally added bus timetables for public transport, some of which were destroyed soon after. I try to understand why.
Sameness in southern Albania / Siklete në shëtitore dhe njëllojshmëria në Shqipëri

Discomfort on the promenade, the word “maloke” and what I think of a 50-year-old man on a yacht blasting Finem.
My companion to hope: A quick mental health tip for under $10

In 10 years of writing and almost 200 articles, I’ve talked about our role in the world as it pertains to news, what to do about a system that makes us so angry, social media, context collapse, what gets shared online, and how to help.
How I Taught Myself Data Visualization (Tableau, Datawrapper, and Dogs)

The Great British Bake Off, Vienna, dogs, and childlike wonder
What it’s like to be on a UX career break

For the past 3 months, I’ve been on one of the most rewarding journeys both personally and professionally. ✨ I’ve been on a break ✨
A day in the life of a remote content designer (agency edition)

I strongly believe that I’m uniquely well-positioned to significantly confuse people who ask me what I do.
Presenting content design work to non-writers

I have a theory. After Motorsport came out, the music industry feared what Nicki and Cardi would be capable of if they continued collaborating. They would just be too powerful together so entertainment tycoons set out to distance them or preferably start a fight between the two. Okay, I have another theory. Everyone’s first job…
Case Study: How Content Testing Reduced Customer Support Requests and Ineligible Scholarship Applications

I worked with a company we’ll call FG which stands for Fellowships Galore. FG is a tech company and its research organization offers PhD fellowships. FG has funded more than 200 students. Fellows receive 2 years of paid tuition, an annual salary, and the opportunity to work on state-of-the-art technology.
To CBD, or not to CBD, that is the question

Imagine going to a new coffee shop and they start making your coffee without getting your order. It’s not uncommon for companies and design teams to move immediately to visual design whenever a design need is identified which feels an awful lot like that scenario above. This leads to wasted time and effort (engineers build…